Processing Time

Before an order can be shipped, it goes through a processing and production phase. This involves tasks such as verifying the payment, preparing the item for shipment, and packaging it securely. At Bleue Leisure, we strive to complete this process within 3-4 business days to ensure that your order is ready to be shipped as soon as possible.

Transit Times

Once your order has been processed and shipped, the transit time refers to the duration it takes for the package to reach its destination. On average, orders take approximately 5-7 business days to arrive. There are items that are shipping from other warehouses, those orders can take 10-20 days to arrive.

It's important to keep in mind that transit times can be influenced by external factors beyond our control. Natural disasters, holidays, and adverse weather conditions can all potentially cause delays in the delivery process. 

Tracking Your Order

At Bleue Leisure, we understand the importance of being able to track your order. That's why we provide tracking numbers for every shipment. Once your order has been shipped, you will receive a tracking number that allows you to monitor the progress of your package. If you encounter any issues or need assistance with tracking, please don't hesitate to reach out to our customer support team.

Address Corrections and Cancellations

We understand that mistakes happen, and you may need to make changes to your shipping address or cancel your order. If you realize that you have entered an incorrect address, please contact us immediately. We will do our best to correct the information within 24 hours to ensure that your package is delivered to the right location.

If you wish to cancel your order, you can do so within 24 hours of placing it without incurring any penalties. Simply send us an email with the subject line "CANCEL," and we will process your request promptly.

Receiving Damaged Items

While we take every precaution to ensure that your items are well-packaged and protected during transit, there is a small chance that they may arrive damaged due to mishandling by the mail service. If this unfortunate situation occurs, please contact us immediately and provide your order number along with a picture of the damaged product. We will gladly send you a replacement free of charge.

Have More Questions?

If you have any additional questions or concerns regarding shipping times or any other aspect of your order, please don't hesitate to reach out to our customer support team. We are here to assist you and will strive to provide a response within 24 hours. www.support@bleue-leisure.com

At Bleue Leisure, we value your satisfaction and aim to make your shopping experience as smooth as possible. Thank you for choosing us as your preferred online retailer.